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Next Generation Web Accelerator
Welcome Quick Start FAQs Installation Troubleshooting Documentation Downloads



Where can I find a step-by-step procedure for installing MegaBoost Web Accelerator on my computer?
Click here for detailed installation instructions. A full set of screenshots are provided to assist you with the installation procedure.

 

Why am I not able to connect to the remote service?
This problem usually results either a yield sign or a crossed sign for the MegaBoost icon in the Notification Area
If you see a yield sign as shown below...
Please ensure that you have the correct server name, and server port number for your connection settings. Also please make sure that you have an active internet connection and your server is currently available.
This might also be caused by the High Speed Auto-Detection feature. MegaBoost Web Accelerator will not connect to the server once an active high speed connection, such as DSL or cable modem, is detected.
If you see a crossed sign as shown below...
Please make sure that you have entered the correct username and password in the MegaBoost Web Accelerator connection settings. If the problem persists, please contact your ISP for further assistance.


Why can't I right-click on an image to access the "Show Original Image" option?
The "Show Original Image" or "Show All Original Image" option are available only if you browse with the following Web browsers:
  • Internet Explorer 5.0 and later
  • Firefox 1.0 and later
  • Mozilla 1.7.3 and later
  • Netscape 7.2 and later
Some Web sites disable the ability to right-click using Javascript. On other sites, the image in question may be a background image. To view the original quality image under these conditions, change the Image Setting to "Original" and press Ctrl-Refresh in Internet Explorer. Please note that MegaBoost must be started before Internet Explorer is launched in order to have "Show Original Image" as a menu option.
Why can't I load/open some specific Websites when the Accelerator is enabled?
The Websites may be blocked by the Popup-blocker component of MegaBoost Web Accelerator. Please disable the "Block Floating Flash-ads" option in the Popup-blocker settings. If the problem persists, please add the Website to the "Popup-blocker White list".

 

Why is Netscape/Mozilla not working with MegaBoost Web Accelerator?
MegaBoost Web Accelerator works with Netscape 7.0 and later. The primary reason why the Netscape/Mozilla browsers are not working with MegaBoost Web Accelerator is that the proxy setting is not updated properly. Please make sure that the Netscape/Mozilla browsers, including the quick launch located in the system tray, are launched after MegaBoost Web Accelerator is enabled.

Please do not attempt to stop/disable MegaBoost Web Accelerator while you're browsing. Always leave it on for the entire time you're browsing. If MegaBoost Web Accelerator is working properly, the MegaBoost icon (in the system tray) should be flashing/changing colour when you visit any Web site. If the problem persists, please contact your ISP for further assistance.

Netscape/Mozilla might not function properly if there are multiple versions of Netscape/Mozilla installed on the same computer. To solve this problem, please uninstall any old version(s) of Netscape/ Mozilla and reinstall MegaBoost Web Accelerator.

An alternative solution is to configure the proxy settings manually. For detailed instructions on how to do this, click here.

How can I manually configure my proxy settings to use MegaBoost when browsing with Netscape?
With MegaBoost Web Accelerator enabled, please open the "Edit > Preferences > Advanced > Proxies" window in Netscape 6/7 or "Tools > Options > General > Connection Settings..." window in Netscape 8 and set the HTTP Proxy as "127.0.0.1:5400". Please note that if you do this, you must remove these proxy settings when you wish to browse without MegaBoost Web Accelerator.

 

How can I manually configure my proxy settings to use MegaBoost when browsing with Netscape?
With MegaBoost Web Accelerator enabled, please open the "Edit > Preferences > Advanced > Proxies" window in Netscape 6/7 or "Tools > Options > General > Connection Settings..." window in Netscape 8 and set the HTTP Proxy as "127.0.0.1:5400". Please note that if you do this, you must remove these proxy settings when you wish to browse without MegaBoost Web Accelerator.

Netscape 7 Proxy Window (similar to Netscape 6)



Netscape 8 Proxy Window

Why is Opera not working with MegaBoost Web Accelerator?
MegaBoost Web Accelerator works with Opera version 8.0 or later. For other versions, you must configure Opera's proxy settings manually. For detailed instructions on how to do this, click here.

 


How can I manually configure my proxy settings to use MegaBoost when browsing with Opera?
With MegaBoost Web Accelerator enabled, please open the "Files > Preferences > Network > Proxy server" in Opera 6 or "Tools > Preferences > Advanced > Network > Proxie servers" window in Opera 7/8. Set the HTTP Proxy as "127.0.0.1:5400" (shown below). Please note that if you do this, you must remove these proxy settings when you wish to browse without MegaBoost Web Accelerator.



Why do some Java-applets (such as certain games on www.pogo.com) not work?
Older versions of the Java Runtime Environment (JRE) cannot display certain image types (such as PNG). To fix this problem, simply change your Image Setting to the maximum quality level or upgrade to the newest JRE.


When MegaBoost Web Accelerator starts, a dialog appears warning that another application is using port 25, port 110, port 143, or FTP port.
By default, MegaBoost Web Accelerator listens to 127.0.0.1:25 and 127.0.0.1:110 in order to accelerate SMTP and POP3 traffic. This warning shows that another application on the computer is listening to either one of these ports, which causes a conflict.
However, the Web acceleration will still work properly. If you would like to have email acceleration, you need to disable the application that is listening to the specified port(s).
Please contact your ISP for proper instruction regarding this matter.

How do I remove MegaBoost Web Accelerator from my computer?

Please view the User Guide for detailed instructions.

 


         
 
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